Website Terms of Use
Effective 1 August 2025
By accessing and using the website located at www.snowyrivercaravans.com.au, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not accept these terms, please do not use our website.
- General Use
This website is operated by Snowy River Caravans Pty Ltd (“Snowy River”, “we”, “us”, or “our”). The content provided on this site is for your general information and personal, non-commercial use only. All information is subject to change without notice. - Accuracy and Liability Disclaimer
While we strive to ensure the information on this site is up to date and accurate, we make no representations or warranties of any kind—express or implied—about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website. You acknowledge that such information may contain inaccuracies or typographical errors and we expressly exclude liability for any such errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements. - Intellectual Property
This website and its content, including but not limited to branding, layout, design, images, videos, and written material, are the property of Snowy River Caravans Pty Ltd or used under appropriate licence. Reproduction or redistribution of any part of this content is prohibited unless authorised in writing, except as permitted under applicable copyright law. - Third-Party Links
Our website may include links to external websites for your convenience and information. These links do not signify that we endorse the website(s). We are not responsible for the content or privacy practices of any linked sites. - Prohibited Conduct
You agree not to misuse the website, including but not limited to:- Engaging in any activity that may interfere with or disrupt the website or its servers.
- Attempting to gain unauthorised access to any part of the website.
- Using the website in a manner that infringes on the rights of others, including intellectual property rights.
Unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
- Governing Law
These terms and any dispute arising out of or in connection with your use of this website shall be governed by and construed in accordance with the laws of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Victoria. - Contact Information
If you have any questions about these Terms of Use, please contact us at:
Snowy River Caravans Pty Ltd
www.snowyrivercaravans.com.au
Email: info@snowyrivercaravans.com.au
Phone: (03) 9303 6100
Hybrid Range Purchase Terms and Conditions
- The Snowy River Hybrid Range is now available for viewing and purchase at all authorised Snowy River Caravans dealerships across Australia and New Zealand.
- Customers purchasing a new Hybrid model can expect delivery within four (4) weeks from the date of confirmed purchase and deposit payment. This is an estimated timeframe.
-
While Snowy River Caravans and its dealership network will make every reasonable effort to meet the four-week delivery window, delays may occur due to:
- Supply chain or manufacturing disruptions
- Transport and logistics delays
- Custom build specifications or upgrades
- Force majeure or unforeseen circumstances
-
Bonus Gift Offer – MyCoolman 96L Fridge:
- Each eligible Hybrid caravan purchase includes one (1) bonus MyCoolman 96L fridge.
- Offer is limited to available stock and provided on a first-come, first-served basis.
- This offer is not transferable, not redeemable for cash, and only valid at participating Australian dealerships.
-
General:
- All standard Snowy River Caravans purchase terms and warranty conditions apply.
- Snowy River Caravans reserves the right to update or amend these Terms and Conditions at any time without notice.
Snowy River Caravans – 1-in-4 Wins $10k Promotion
Terms & Conditions
These Terms & Conditions, including the Schedule, apply to the Snowy River Caravans 1-in-4 Wins $10k Promotion (the Promotion) run by the Promoter described in the Promotion Details (the Promoter). Participation in this Promotion is deemed acceptance of the Terms and Conditions.
1. Promotion Details
| Participating Dealerships |
Snowy River Brisbane Snowy River Townsville Snowy River Toowoomba Snowy River Bundaberg Green RV (Sunshine Coast Dealer) Snowy River Newcastle Snowy River Coffs Harbour Snowy River Frankston Snowy River Traralgon Snowy River Geelong Snowy River Perth Snowy River Launceston Snowy River Wangaratta |
|---|---|
| Promotion Periods | The Promotion will run from 5 August 2026 to 8 August 2026 (inclusive), operating daily between 8:30am and 5:00pm local time across all Participating Dealerships. |
| Eligible Customers | The customer must be a resident of Australia and aged 18 years or older and not otherwise ineligible or excluded under these Terms and Conditions. |
| Eligible Purchase | A signed unconditional contract of sale and payment of the deposit for an in-stock new Snowy River branded caravan/campervan/motorhome at a Participating Dealership during the Promotion Period. The Promotion does not apply to factory orders, caravans not physically at the relevant dealership, caravans on consignment, accessories, parts, service, or any other goods or services. Stock is limited and availability is not guaranteed. |
| How to enter | Eligible Customers who complete an Eligible Purchase at a Participating Dealership during the Promotion Period will receive one (1) automatic entry into a draw (Entry) |
| Prize | The prize for each draw is AUD $10,000 to be paid by electronic funds transfer into an Australian bank account nominated by the prize winner (the Prize) |
| Winner Selection Method | For every ten (4) cumulative Eligible Purchases made across the Participating Dealerships during the Promotion Period, the Promoter will conduct one (1) draw of Entries at the Draw Address at the Draw Dates and Times. Multiple draws of Entries may be conducted. Each draw is conducted independently. Entries will be included in a single draw, which may be any of the draws. In each draw, the prize winner will be determined randomly so that each entry has a fair and equal chance of being drawn. |
| Draw Dates and Times | Wednesday August 12 2026 at 3:00pm AEST |
| Draw Address | Regent RV Pty Ltd, 20-50 Fillo Drive, Somerton, Victoria 3062 |
| Winner Notification | Winners will be notified by email within 7 days after the relevant Draw Date and Time, using the email address provided at the time of the Eligible Purchase. |
| Prize Claim Process | Winners have two (2) months from the relevant Draw Date and Time, or Unclaimed Prize Draw Date and Time, to claim the Prize by completing the Prize Requirement in the Special Conditions. Where a winner does not claim the Prize within the two (2) months the Prize will be foregone. |
| Winner Publication Details | The last name, initial of the first name and postcode of each winner will be published at www.snowyrivercaravans.com.au within 30 days of the relevant Draw Date and Time or Unclaimed Prize Draw Date and Time, for a period of 30 days. |
| Unclaimed Prize Draw Date and Time | Wednesday 7 October 2026 at 3:00pm AEST |
| Special Conditions |
Prize Requirements. A winner must complete all these steps:
If for any reason, a winner does not complete these steps within the Prize Claim Process timeframe, then the Prize is deemed unclaimed and will be voided. The Prize will be paid by electronic funds transfer to an Australian bank account of the winner as nominated by the winner, within sixty (60) business days of the winner completing all of the Prize Requirements above. Winners must ensure submission of correct bank details. The Promoter will not be liable for any funds deposited to an incorrect bank account. Trade promotion lottery permits have been obtained as required. NSW Authority No: TP/05072 |
| Promoter |
Regent RV Pty Ltd ACN 601 581 186 20-50 Fillo Drive Somerton Victoria 3062 03 9303 6100 reception@regentrv.com.au |
2. Acceptance of Terms and Conditions
2.1 These terms and conditions (Terms and Conditions) govern the participation in the Promotion, promoted by the Promoter. By participating in this Promotion, individuals are deemed to have accepted these Terms and Conditions.
2.2 Any defined terms used in these Terms and Conditions have the meaning provided in these Terms and Conditions, including in the Promotion Details section.
3. Promotional Period:
3.1 Entries into the Promotion will only be open during the Promotional Period.
4. Eligible Entrants
4.1 The Promotion is only open to Eligible Customers.
4.2 Employees (and their immediate families) of the Promoter or its subsidiaries, and those of the agencies and suppliers associated with this Promotion, are ineligible to enter this Promotion. For the purpose of these Terms and Conditions, immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
4.3 The Promoter reserves the right, in its sole discretion, to determine whether the customer is an Eligible Customer or the purchase is an Eligible Purchase. An individual can only participate in this Promotion in their own name. Information regarding the collection of personal information and details of the Promoter’s privacy policies are outlined in section 7 below.
4.4 Should an Eligible Entrant’s contact details change during the Promotional Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter
5. How to Enter and Entry Procedures
5.1 Eligible Customers must complete an Eligible Purchase during the Promotional Period.
5.2 For the purpose of determining the relevant draw, entries are deemed to be received at the time of receipt into the Promoter’s competition database and not at the time of completion of the Eligible Purchase by the Eligible Entrant.
5.3 The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an individual’s identity, age, contact details and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of this Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
5.4 If there is a dispute as to the identity of any person that wishes to participate in the Promotion, the Promoter reserves the right, in its sole discretion, to determine the identity of such a person.
6. Draw and Winner Notification
6.1 Winner/s will be selected in accordance with the Winner Selection Method. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
6.2 There is no requirement for an Eligible Entrant to be present at the draw to be eligible to win a Prize.
6.3 The winner/s will be notified according to the Winner Notification details in the Promotion Details.
6.4 The Promoter will publish the winner/s details according to the Winner Publication Details.
6.5 If for any reason, a winner does not arrange with the Promoter (or its agencies) for the receipt of their Prize (or any element of their Prize) according to the Prize Claim Process, then their Prize will be deemed unclaimed. For any unclaimed Prize/s, a redraw may take place at the Draw Address, on the Unclaimed Prize Draw Date and Time, subject to any legislative restrictions or directions from a relevant regulatory authority. Any winner will be notified according to the Winner Notification. The Promoter will publish the winner/s details according to the Winner Publication Details.
7. The Prize
7.1 The Prize is not transferable or exchangeable and cannot be substituted for another prize unless otherwise determined by the Promoter at its sole discretion.
7.2 If any Prize (or part of any Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with an alternate offer to the equal value and/or similar specification, subject to any legislative restrictions or directions from a relevant regulatory authority.
7.3 Each Prize is subject to the standard terms and conditions of the Prize service providers, including those specified with or on the Prize and any Special Conditions set out in the Promotion Details. Any ancillary costs associated with redeeming any Prize are not included.
8. Privacy
8.1 Personal information collected during this Promotion will be handled in accordance with the Privacy Policy of the Promoter and will not be sold or shared with third parties.
9. General Terms
9.1 If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
9.2 The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.
9.3 The Promoter reserves the right to disqualify entries in the event of non-compliance with these Terms and Conditions. In the event that there is a dispute concerning the conduct of the Promotion or claiming a Prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
9.4 Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) or under any similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).
9.5 Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence) for any personal injury or any other loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way in connection with the Promotion, including (without limitation) due to:
- any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
- any theft, unauthorised access or third party interference;
- any purchase that is late due to any reason beyond the reasonable control of the Promoter;
- any variation in the Promotional Offer value to that stated in these Terms and Conditions;
- any tax liability incurred by an Eligible Entrant; or
- use of or taking of a Promotional Offer.
9.6 If the Promotion is conducted via a third-party platform, such as Facebook, Instagram or TikTok (Third-Party Platform): (a) the Promotion is not endorsed, sponsored or administered by the Third-Party Platform; and (b) to the maximum extent permitted by law, the Third-Party Platform is not responsible or liable for the administration, conduct or any other aspect of the Promotion.
Snowy River Caravans – Experience PBR Melbourne Live
These Terms & Conditions, including the Schedule, apply to the Snowy River Caravans Experience PBR Melbourne Live Competition (the Promotion), run by the Promoter described in the Promotion Details (the Promoter). Participation in this Promotion is deemed acceptance of these Terms & Conditions.
- Promotion Details
| Participating Dealership | Snowy River Wangaratta |
| Promotion Periods | The Promotion will run from Saturday, 1 August 2026 at 8:30am AEST to Saturday, 8 August 2026 at 11:59pm AEST, inclusive. Entries received outside the Promotion Period will not be accepted. |
| Eligible Customers | The entrant must be a resident of Victoria, Australia, aged 18 years or older and not otherwise ineligible or excluded under these Terms and Conditions. The entrant must be able to attend the PBR Australia Monster Energy Tour Melbourne Invitational at John Cain Arena, Melbourne, on Saturday, 15 August 2026. |
| How to enter |
Eligible Customers must, during the Promotion Period:
|
| Prize | There are twenty-eight (28) Prizes available.
Each Prize consists of (2) general admission tickets, to the PBR Australia Monster Energy Tour Melbourne Invitational at John Cain Arena, Melbourne, on Saturday, 15 August 2026 at 7PM AEST. The 28 Prizes will be equally split between each Participating Dealership, meaning Prizes allocated to each Participating Dealership. Each The recommended retail value of each Prize is AUD $150, with a total Prize pool value of AUD $3,750. The Prize does not include travel, accommodation, parking, meals, transfers, insurance or any other expenses associated with attending the event. All additional expenses are the responsibility of the winner and their guest. Tickets are subject to the terms and conditions of the event organiser, ticketing provider and venue. |
| Winner Selection Method | The prize winner will be determined randomly so that each entry has a fair and equal chance of being drawn. |
| Draw Dates and Times | Monday 10 August 2026 at 15:30pm AEST – Wangaratta |
| Draw Address/s | Snowy River Wangaratta
56–58 Parfitt Road, Wangaratta VIC 3677 |
| Winner Notification | Winners will be notified via phone call and email on Monday 10th August 2026. |
| Prize Claim Process |
Winners have forty-eight (48) hours from the time the Winner
Notification is sent to claim the Prize by:
|
| Winner Publication Details | The first initial and surname of each verified winner may be published on the dealerships’ Snowy River Caravans website and official Facebook and Instagram channels within seven (7) days after the winners have been verified. |
| Unclaimed Prize Draw Date and Time | If required, an unclaimed Prize selection will take place on Thursday 13
August 2026 at 15:00pm AEST. Any replacement winner will be notified in accordance with the Winner Notification process and must claim the Prize within the timeframe specified by the Promoter. |
| Special Conditions |
Prize Requirements. A winner must complete all these steps:
If for any reason a winner does not complete these steps within the Prize Claim Process timeframe, the Prize will be deemed unclaimed and may be awarded to the next person in the draw. Tickets may be issued electronically to the email address nominated by the winner or by another method determined by the Promoter. Winners are responsible for ensuring that all contact details provided to the Promoter are current complete and correct.If the event is postponed, the Prize will remain valid for the rescheduled event where permitted by the event organiser. If the event is cancelled and replacement tickets or a suitable alternative cannot reasonably be provided, the Promoter may substitute the Prize in accordance with these Terms and Conditions. |
| Promoter |
Regent RV Pty Ltd ACN 601 581 186
20-50 Fillo Drive Somerton Victoria 3062 |
- Acceptance of Terms and Conditions
- These terms and conditions (Terms and Conditions) govern the participation in the Promotion, promoted by the Promoter. By participating in this Promotion, individuals are deemed to have accepted these Terms and Conditions.
- Any defined terms used in these Terms and Conditions have the meaning provided in these Terms and Conditions, including in the Promotion Details section.
- Promotional Period
- Entries into the Promotion will only be open during the Promotional Period.
- Eligible Entrants
- The Promotion is only open to Eligible Customers.
- Employees (and their immediate families) of the Promoter or its subsidiaries, and those of the agencies and suppliers associated with this Promotion, are ineligible to enter this Promotion. For the purpose of these Terms and Conditions, immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, stepgrandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
- The Promoter reserves the right, in its sole discretion, to determine whether the customer is an Eligible Customer or the purchase is an Eligible Purchase. An individual can only participate in this Promotion in their own name. Information regarding the collection of personal information and details of the Promoter’s privacy policies are outlined in section 7 below.
- Should an Eligible Entrant’s contact details change during the Promotional Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.
- How to enter and entry procedures
- Eligible Customers must complete an Eligible Purchase during the Promotional Period.
- For the purpose of determining the relevant draw, entries are deemed to be received at the time of receipt into the Promoter’s competition database and not at the time of completion of the Eligible Purchase by the Eligible Entrant.
- The Promoter reserves the right, at any time, to verify the validity of entries and Eligible Entrants (including an individual’s identity, age, contact details and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of this Promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
- If there is a dispute as to the identity of any person that wishes to participate in the Promotion, the
Promoter reserves the right, in its sole discretion, to determine the identity of such a person.
- Draw and Winner Notification
- Winner/s will be selected in accordance with the Winner Selection Method. The Promoter may draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
- There is no requirement for an Eligible Entrant to be present at the draw to be eligible to win a Prize.
- The winner/s will be notified according to the Winner Notification details in the Promotion Details.
- The Promoter will publish the winner/s details according to the Winner Publication Details.
- If for any reason, a winner does not arrange with the Promoter (or its agencies) for the receipt of their Prize (or any element of their Prize) according to the Prize Claim Process, then their Prize will be deemed unclaimed. For any unclaimed Prize/s, a redraw may take place at the Draw Address, on the Unclaimed Prize Draw Date and Time, subject to any legislative restrictions or directions from a relevant regulatory authority. Any winner will be notified according to the Winner Notification. The Promoter will publish the winner/s details according to the Winner Publication Details.
- The Prize
- The Prize is not transferable or exchangeable and cannot be substituted for another prize including cash
unless otherwise determined by the Promoter at its sole discretion. - If any Prize (or part of any Prize) is unavailable, the Promoter, in its sole discretion, reserves the right to substitute the Prize (or that part of the Prize) with an alternate offer to the equal value and/or similar specification, subject to any legislative restrictions or directions from a relevant regulatory authority.
- Each Prize is subject to the standard terms and conditions of the Prize service providers, including those specified with or on the Prize and any Special Conditions set out in the Promotion Details. Any ancillary costs associated with redeeming any Prize are not included.
- The Prize is not transferable or exchangeable and cannot be substituted for another prize including cash
- Privacy
- Personal information collected during this Promotion will be handled in accordance with the Privacy Policy of the Promoter and will not be sold or shared with third parties.
- General Terms
- If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
- The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the Prize or acceptance of the Prize.
- The Promoter reserves the right to disqualify entries in the event of non-compliance with these Terms and Conditions. In the event that there is a dispute concerning the conduct of the Promotion or claiming a Prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
- Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth) or under any similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees).
- Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence) for any personal injury or any other loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way in connection with the Promotion, including (without limitation) due to:
- any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);
- any theft, unauthorised access or third party interference;
- any purchase that is late due to any reason beyond the reasonable control of the Promoter;
- any variation in the Promotional Offer value to that stated in these Terms and Conditions;
- any tax liability incurred by an Eligible Entrant; or
- use of or taking of a Promotional Offer.
- If the Promotion is conducted via a third-party platform, such as Facebook, Instagram or TikTok (Third-Party Platform): (a) the Promotion is not endorsed, sponsored or administered by the Third-Party Platform; and (b) to the maximum extent permitted by law, the Third-Party Platform is not responsible or liable for the administration, conduct or any other aspect of the Promotion.
These Terms and Conditions must be read and construed according to the law of Victoria, Australia. All parties submit to the jurisdiction of the courts of Victoria.